QA：為什么我們印度沒有強烈的職業道德文化？

Why don''t we have a strong work ethic culture in India?

2022-06-21 阿煌看什么 3586 0 0 收藏糾錯&舉報

譯文簡介

許多認為我們國家“超級勤奮”的印度人應該在國外工作一段時間

正文翻譯

圖

評論翻譯

Shivam Chauhan , lived in New Delhi
Work ethic in India is abysmall and many Indians who believe that our nation is super hard working should spend some time working abroad. I don’t know about the US or Japan but in the UK, working hours are usually 830 am – 5 pm. When you come to office at 830am, you are expected to leave all your emotional baggage at home and work for your yourself and your organisation to deliver better outcomes for both of you. When you leave at 5 pm, you are respected enough as an individual that even your boss’s boss will think three times before ringing you as they don’t want to disturb you in your private time.
I’ll give an example, I used to work at an engine overhauling facility and an Aerospace research company in India. My experience of the staff was that they were more interested in their collegue’s new phone or discussing their drunk weekend than actually doing work on a Monday morning.For the smokers, it was actually habitual to be out for a smoke break every half hour. Worst of all, not only was this accepted but you were supposed to learn and pick these habbits if you wanted a chance of success in the organisation. The issue I see is of struggling to have role models and constant need to please everyone which I shall expand upon in the next paragraph. Sure, there were many good people in the organisation and their work would be better than the rest but the benchmark was so low in terms of work ethic that it was not a challenging work environment for people seeking growth.

【回答】住在新德里
印度的職業道德極其低下，許多認為我們國家“超級勤奮”的印度人應該在國外工作一段時間。我不了解美國或日本，但在英國，工作時間通常是上午8點半到下午5點。當你早上8點半上班的時候，你應該把所有的感情包袱都留在家里，為你自己和你的公司工作，為雙方帶來更好的結果。當你下午5點下班時，你受到了足夠的尊重，甚至你老板在給你打電話之前，都會三思而后行，因為他們不想打擾你的私人時間。
舉個例子，我曾經在印度的一家發動機檢修公司和一家航空航天研究公司工作。我對員工的經驗是，他們更感興趣的是同事的新手機或討論他們喝醉的周末，而不是在周一早上開始工作。對吸煙者來說，每半個小時抽一次煙其實是一種習慣。最糟糕的是，如果你想在公司中獲得成功的機會，你不僅應該接受這一點，還應該學習并選擇這些不良習慣。我看到的問題是掙扎著樹立榜樣，不斷地需要取悅每一個人。當然，公司中有許多優秀的人才，他們的工作會比其他人做得更好，但基準在職業道德方面還是非常低，以至于對于追求成長的人來說，這不是一個具有挑戰性的工作環境。

Can you imagine leaving office promptly at 5 pm in India? Never being disturbed in the evening and over the weekends? For some reason, I have observed that work to Indians seems to be a headache with everyone focussing on the salary day rather than the journey of producing something valuable from their precious invested time. As your boss disturbs you in the evenings and on the weekends, not only they have no respect for your personal life but slowly and steadily even you stop caring about everything that you loved doing. You forget that you are an individual before an employee. I see this culture of expectations, agreeableness (behaviour of trying to please people) and poor role models being the root cause for the poor work ethic in India or the poor productivity in general.

你能想象在印度，下午5點準時離開辦公室嗎？從不在晚上和周末被打擾？出于某種原因，我注意到，對印度人來說，工作似乎是一件令人頭疼的事情，因為每個人都把注意力集中在發薪日上，而不是從他們寶貴的投入時間中產生有價值的東西。
當你的老板在晚上和周末打擾你時，他們不僅不尊重你的個人生活，而且慢慢地、穩步地，甚至你也不再關心你喜歡做的每一件事。你忘了在作為公司員工之前，首先你是一個獨立的個體。我認為，這種期望、隨和(試圖取悅他人的行為)和不良榜樣的文化，是印度職業道德低下或整體生產力低下的根本原因。

Anonymous
In India, work culture and attitudes towards roles and expected behaviours vary wildly in organizations. Quality of work culture is variable amongst smaller and larger firms, private and public firms and across other such boundaries. Publicly held company offices are infamous for lackadaisical staff, low empathy for customers or visitors, a lack of time consciousness, and so on. However, it seems that even employees in many well-known, privately held firms have terrible work ethics. Some examples are below:
* Broker for rental real estate doubles as “problem solver” for lazy landlords. Collect money from unsuspecting future tenants on the pretext of fixing a few things (civil/sanitation/electrical works) and pockets all the money, and takes a commission for helping the house hunting process. Lazy landlord doesn’t care whether tenant is happy but expects rent on time.

【回答】
在印度，企業的工作文化、對待角色的態度和期望的行為千差萬別。工作文化的質量在小公司和大公司、私營公司和國有公司之間以及在其他類似的公司之間是不一樣的。上市公司的辦公室因員工懶散、對顧客或來訪者缺乏同理心、缺乏時間意識等而臭名昭著。然而，似乎許多知名的私人公司的員工也有糟糕的職業道德。以下是一些例子:
* 房地產租賃經紀人兼職為懶惰的房東解決問題。以修理一些東西(民用 / 衛生 / 電力)為借口，從毫無戒心的未來租戶那里收錢，把所有的錢裝進口袋，并收取幫助尋找房子的傭金。懶惰的房東不在乎房客是否滿意，但要求房客按時交租。
原創翻譯：龍騰網 http://www.mmg13444.com 轉載請注明出處

* Technology professional/engineer in a company is asked to build a small software application which might take less than a few hours for a simple prototype. When assigned the task, messages his manager in a few minutes, with something like, “I tried it and it is not working”, and doesn’t respond to requests for more information on what exactly isn’t working. Within 15 minutes, gives up on the task. Marks 1 full day on his “time sheet” for this task that he gave up on in 15 minutes.

* 要求公司的技術人員 / 工程師開發一個小型的軟件應用程序，而一個簡單的原型可能需要不到幾個小時的時間就可以完成。當分配任務時，他會在幾分鐘內給他的經理發信息，類似“我試過了，但是運行不了”之類的話，而且也不會對經理要求提供更多信息的請求做出回應，具體是什么運行不了。在15分鐘內，就放棄了任務。然而在他的“時間表”上為這項他在15分鐘內放棄的任務，做了整整一天的標記。

* Poor communication skills are among the other problems with numerous Indian engineers - especially those from smaller towns and rural settings. While this is understandable in case of engineers who come from non-English-speaking backgrounds, the problem is wider. Surprisingly, even many engineers from supposedly good colleges and well-to-do backgrounds are terrible at concise communication (both verbal and written). It is a sad thing that in this country of such potential, the vast majority of engineers cannot truly express themselves in a business-ready way.
* Entitlement - one of the biggest problems with Indian professionals, especially mid-level and senior levels. This is also a problems with professionals at the entry level, increasingly. Most of them are not motivated by the opportunity to solve interesting problems, nor are they enthused by the ability to get things done and best challenges. They’re mostly motivated by money. Even if the money is enough to take the discussion on money off the table, there is no end to the greed and entitlement, regardless of their mediocrity or their lack of success in endeavours.

* 許多印度工程師，尤其是來自小城鎮和農村地區的工程師，面臨的其他問題包括溝通能力差。雖然對于來自非英語背景的工程師來說，這是可以理解的，但問題更為廣泛。令人驚訝的是，甚至許多來自名牌大學和富裕家庭背景的工程師，在簡單溝通(包括口頭和書面)方面上都很糟糕。在這個有著如此巨大潛力的國家，絕大多數工程師都不能真正地以一種商業化的方式表達自己，這是一件令人悲哀的事情。
* 權利——這是印度專業人員，尤其是中高級專業人員面臨的最大問題之一。這也是入門級專業人士面臨的問題，而且越來越多。他們中的大多數人并不是因為有機會去解決有趣的問題，也不會因為有能力去完成事情和面對挑戰而充滿熱情。他們主要是為了錢。即使給的錢足夠讓他們不再討論錢問題，但是貪婪和獲取權利永無止境，無論他們是平庸還是缺乏努力。

Madhav Mall
Yes, these claims are accurate. Others have already given a very good answer to this question and pardon me if you feel I'm deviating from the issue, but I'd like to approach this question a little differently, trying to figure out the underlying reasons.
Yes, India doesn't meet the ethical standards of work set by the best, but why?
In my view, the comparison is a little unfair on Indians. Indians are asked to meet world-class standards across various Parameters, but are they given the same luxuries bestowed upon the people they are being compared to, they won't even accept these are luxuries.
Let me list out a few of these:
1 Paycheck- Indians are expected to do the same job, as a professional would do in the above mentioned countries who are paid tens of times more than what an Indian gets. Minimum wage in India, approximately $3 for women and $5.50 for men, Per Day. They are asking for $20 an hour these days in America the last time I heard.

【回答】
是的，這些說法是準確的。其他人已經對這個問題給出了很好的回答，如果你覺得我離題了，請見諒，但是我想用稍微不同的方式來回答這個問題，試圖找出潛在的原因。
是的，印度沒有最好的工作道德標準，但是為什么呢？
在我看來，這種比較對印度人有點不公平。印度人被要求在各種指標上達到世界一流水平，但他們是否也享有與被比較的人同樣的奢侈生活呢？他們甚至不承認這些是奢侈的。
讓我列出其中的一些：
1、薪水。希望印度人做同樣的工作，就像在上述國家的專家所做的那樣，但他們的薪水比印度人高出數十倍。印度的最低工資，女性每天大約3美元，男性每天5.5美元。我上次聽說美國現在的工資是每小時20美元。

Most white-collar workers with undergraduate degrees are offered $2,500 per annum to start with. This keeps a lot of people in the bounds of the vicious cycle of poverty.
A phrase Indians must have heard several times in a recent ad comes to my mind, Zada diya hai to kuch to zada milega na, Nai? (When you pay more, won't you want something extra?)
2 Workhours- A blue-collar job could include an 8–16 hours workdays, depending on various factors, and a 6 day workweek. Most White collar jobs have 48–60 hours workweek on the other hand. Overtimes could make it much worse and they do in most cases. That's just inhumane by some of European standards.
3 Education- The quality of education offered to people Ben mentions in his answer, is worse than what is offered in African countries, and that is by no means and exaggeration. In fact, most Indians are barely given literacy masquerading as Education. Almost all Higher Education institutes with the exception of IITs and IIMs are at the same standards honestly, leaving most Unskilled and Unemployable.
You ripe what you sow.

大多數擁有本科學位的白領工人一開始的年薪是2500美元。這就讓許多人陷入貧窮的惡性循環之中。印度人一定在最近的一則廣告中聽到過好幾次這樣的話：當你多付錢的時候，難道你不想要點額外的東西嗎？
2、工作時間。根據不同的因素，藍領工作可能包括每天8-16小時的工作時間和每周6天的工作時間。另一方面，大多數白領每周工作48-60小時。超時工作那就更糟了，而且在大多數情況下確實這樣。以歐洲的一些標準來看，這是不人道的。
3、教育。Ben在他的回答中提到的，提供給印度人們的教育質量比非洲國家提供的教育質量還要差，這一點也不夸張。事實上，大多數印度人幾乎沒有讀寫能力。除了印度理工學院和印度管理學院以外，幾乎所有的高等教育機構老實說都遵循同樣的標準，這留下了大多數沒有技能和就業機會的人。
種瓜的瓜，種豆得豆。

Nikhil Parikh , lives in Columbia, SC
There is utter disregard of people working with you. It is in terms of not honoring your commitments, not arriving for meetings on time , taking unscheduled leaves and not communicating when others are waiting on you.
There is also not respecting other persons private space and constantly invading it by means of useless calls, emails and chats.
I have a person in my team to whom I have mentioned to be on schedule as the other members of the team are so as to not keep others waiting while he finishes his work. He constantly fails to be on time for office meetings. Some days he is nowhere to be seen and you are not able to contact him he comes up with a gem……..I had a fever last night and I overslept and my phone battery also died at the same time. How on earth all things happen at same time and multiple occasions?
There may be a small fraction of people doing it but it impacts the perception of the entire workforce.

【回答】住在南卡羅來納州哥倫比亞市
完全無視與你一起工作的人。比如不履行承諾，不按時參加會議，不按計劃休假，以及當別人在等你的時候，卻沒有溝通。
也不尊重他人的私人空間，不斷地通過無用的電話、電子郵件和聊天侵犯私人空間。
在我的團隊中有一個人，我已經向他提到過，要他和團隊中的其他成員一樣按時完成工作，這樣就不會讓其他人在他完成工作前等待了。他經常不準時參加辦公室會議。有些日子他會突然不見，你也無法聯系到他，然后他想到了一個點子... “我昨晚發燒了，睡過頭了，手機電池也剛好沒電了?！本烤顾械氖虑槭侨绾卧谕粫r間和不同場合發生的？
也許只有一小部分人是這樣做，但是這影響了對大部分人的看法。

Pd Nb
Dealing with indian staff was living in hell! Systematic work was impossible because all activity was disrupted by pointless reviews and commentary that involved pointing with a pen as if going on a checklist. lazy managers who literally did nothing except watch from a short distance, yet order everyone to work 6 hours straight without break to cut down on time. Highly argumentative nobodies who would say “how do I know you are telling me the truth?” on an endless loop and never give up. Supervisors who were supposed to train new staff, but only gave tiny irrelevant jobs such as writing out notes about what was happening instead of engaging the workers in the task that needs to be done. Heavily inclined to lie and take lazy approaches, even when we were being screamed at by angry clients threatening to sue, they indians just said ‘we will look at it next time’. Unable to use my own personal initiative to get things done because it looked like i was skipping bureaucracy and breaking rules. Told me to do pointless tasks such as read emails for them, find phone numbers for them, and even wanted rehearsal of phonecalls.
If they dont like our attitude to them, screw them! I cant stand them anymore

【回答】
和印度員工打交道簡直是活在地獄里！系統化的工作是不可能的，因為所有的活動都被無意義的評論打斷了，用筆指著，就像在檢查清單一樣。懶惰的經理們，他們除了在很近的距離觀察以外，什么也不做，卻命令每個人連續工作6個小時不休息，以縮短工作時間。愛爭論的小人物會說：“我怎么知道你說的是實話？”不斷循環，永不放棄。經理本應該培訓新員工，但他們只給員工一些微不足道的無關緊要的工作，比如寫下正在發生的事情，而不是讓員工參與到需要完成的任務中。即使當我們被憤怒的客戶威脅要起訴的時候，他們仍然傾向于撒謊并采取消極的方式，他們只是說“我們等下會看看”。我無法靠自己的主動性來完成工作，因為這樣我看起來就像是在逃避官僚主義和違反規則。他們告訴我去做一些毫無意義的事情，比如幫他們看郵件，幫他們找電話號碼，甚至幫他們做電話排練。
如果他們不喜歡我們對他們的態度，去他們的！我再也受不了他們了。

Venkata Ramakrishna Duvvuri , former Consultant Engineer and Valuer
Yes very much so. Only about 10% could be utterly honest and hard working in government departments and PSUs. Those in private organisations work very hard. it may be worth quoting a small anecdote .
two tigers escaped from a thick forest only to return after six months. One was almost in skin and bone just like a skeleton and the other was very fat , strong and well built, but badly bruised, with blood bleeding from face and all over. The first one explained that after escaping from the forest it ran to village after village and everywhere it was being driven away. With nothing to eat it made rounds and rounds and finally returned to the forest. The other one she initially escaped into a government office. At the end of office in the evening when everybody was going home she picked up the last man , dragged him into a corner and used to eat him. Nothing serious happened and nobody noticed.It went on and in from office to office but one she committed a blunder. the last man she picked up happened to be a ‘Chaiwala’ ,a tea-boy who supplies tea to all the employees at their desks. Suddenly it caught the attention of every one and they started searching for the killer. In the process she was caught almost killed, but luckily it escaped and entered into the forest once again.
when the officials were dying nobody cared. but when the ‘ Chaiwala’ died it came to everyone’s notice in the office, such is the importance of Chaiwala, tea, and tete-a- tete during tea time. Lunch break is officially for 30 minutes but actually about one hour and a half. Office timings are from 10 to 5 PM with half an hour lunch break but actually 11 to 4–00 Pm with more than one hour lunch break. every employee gets a bout 45 days leave officially per year but in reality with un official breaks they make it not less than 2 months per year. all this with regular holidays , along with Saturdays and Sundays. frequently agitations as a matter of right are made for’Less work, more pay, and immediate promotions’.

【回答】前顧問工程師及估價師
是的，很糟糕。只有大約10%的人能夠在政府部門和公共服務部門完全誠實和努力地工作。那些在私人機構工作的人工作非常努力。也許可以引用一個小故事。
兩只老虎跑出了茂密的森林，六個月后又回來了。一只幾乎只剩皮膚和骨頭，另一只非常胖、強壯和結實，但嚴重瘀傷，臉上和所有的地方都是血。第一只解釋說，逃出森林后，它跑到一個又一個村莊，但都被趕走了。沒有東西吃，它繞了一圈又一圈，最后回到了森林里。另一只它最初逃進了印度政府辦公室。晚上下班的時候，大家都回家了，它把最后一個人抓起來，拖到一個角落里，然后把他吃了。沒有引起嚴重的后果，也沒有人注意到。它就經常在這辦公室進進出出，但她犯了一個大錯。她吃掉的最后一個人叫“茶瓦拉”，一個給辦公桌上所有員工提供茶水的茶童。突然，這件事就引起了所有人的注意，他們開始尋找兇手。在這個過程中，它幾乎差點被抓住殺死，但幸運的是，它逃跑了再次進入森林。
當政府官員們被吃掉的時候，沒有人關心。但是當“茶瓦拉”死的時候，辦公室里的每個人都注意到了，這就是在茶點時間里，“茶瓦拉”和茶葉的重要性。正式的午休時間是三十分鐘，但實際上超過一個半小時。辦公時間是從10點到下午5點，午休時間是半小時，但實際上是11點到下午4點，午休時間超過了一小時。每個員工每年有大約45天的正式假期，但實際上他們的休假不少于2個月每年。所有的一切都有固定的節假日，還有星期六和星期日。
頻繁的抗議是一項權利，為了“減少工作量，增加工資，以及立即晉升”。

S R Bhaskar
I do think that the Indian government and semi-government sector has serious and severe work ethic issues.. and in fact serious corruption issues as well.. people who are so secure in their jobs and positions that they work at a glacial pace and are in many cases very corrupt too, forms and procedures that are needlessly complicated and confusing, inflexible and sullen officers and so on. This includes the politicians, bureaucrats, state and central government employees, etc.
I have however had some very good experiences in the Indian private sector.. from getting work done by plumbers, carpenters, electricians in the unorganized sector, to interacting with and transacting with private banks, medical facilities, schools and so on. I have had companies that refunded all of my money when a task they contracted for did not go through, plumber and electricians who showed supreme passion for their work, doctors who took great care of my family members and charged a fraction of what an American hospital would charge, food delivery apps that deliver on time every time and so on.
Of course, enforcement of contracts and a speedy justice system would make things work even better in the private sector , and there are still many scams and instances of cheating and so on, still, the private organized and unorganized sectors do pretty good work in spite of the super slow legal system that is really ineffective in settling disputes.

【回答】
我確實認為印度政府和半政府部門存在嚴重的職業道德問題...事實上還有嚴重的腐敗問題。這些人自己的工作和職位非常穩定，工作節奏緩慢，在許多情況下還非常腐敗，不必要的復雜和混亂的形式和程序，不靈活和沉悶的官員等等。這包括政客，官僚，國家和政府員工等。
然而，我在印度的私營部門有一些非常好的感受...從水管工、木匠和電工的工作，到與私人銀行、醫療設施、學校等的互動和交易。我還遇到過一些公司，當他們承包的任務沒有完成時，就會退還給我所有的錢；水管工和電工對他們的工作表現出極大的熱情；醫生很照顧我的家人們，收費只是美國醫院收費的一小部分；外賣APP每次都能按時送達等等。
當然，合同的執行和快速的司法系統會使私營部門的工作更好，雖然仍有許多欺詐和欺騙事件等等，印度的法律系統極其緩慢，在解決爭端方面確實無效，但私營部門的工作做得相當不錯。

Hemant Kumar , lives in Rio de Janeiro
In USA there is no strict heirarchy, you can argue freely with your boss, he will not hold it against you.
The USA bosses do not like yes men, they want results.
In India, I am sorry to say most of the people survive by sucking up to their bosses with no work or responsibility. Look at the IAS/IPS officers, after passing such tough exams they mix khaini (tobacco) and hold spitoons for their bosses. eg Lallu prasad. etc. and not to forget corruption!!!

【回答】住在里約熱內盧
在美國沒有嚴格的等級制度，你可以自由地和你的老板爭論，他不會因此反對你。美國老板不喜歡唯唯諾諾的人，他們想要的是結果。
在印度，我很遺憾地說，大多數人靠拍老板馬屁而生存，沒有任何工作或責任?？纯从《刃姓詹?/ 印度警察局的官員，在通過很艱難的考試后，他們遞給老板香煙，為老板拿著痰盂等等，還有不要忘記印度的腐敗問題?。?！

Ashish Monga , Hardware Development Engineer at Western Digital
No, I don’t completely agree to the claim. Following are a few points that drive work ethics in people in India as well around the world.
Money: Money has been a greatest motivating factor for many people around the world. Money is needed for everything. Unfortunately, employees in India are paid much less compared to those in US or Japan or China at least.
Love for work: Yes, Some people work for their love of work, other work for personal and professional fulfillment. Work is what adds meaning to their life. It is what excites them. Some people just like to fill their time with some activity.
Moral Values: A few people in India have been filled with moral values as to work honestly and effectively. They just tend to prove their worth and build an image about them.

【回答】西部數碼硬件開發工程師
不，我不完全同意這種說法。以下是推動印度人和世界各地人們職業道德的幾點要點：
金錢：對世界各地的許多人來說，金錢一直是最大的激勵因素。任何事情都需要錢。不幸的是，至少與美國、日本和中國相比，印度員工的工資要低得多。
對工作的熱愛：是的，有些人工作是因為他們對工作的熱愛，其他人工作是為了個人和職業的滿足。工作給他們的生活增添了意義。這正是他們感到興奮的原因。有些人只是喜歡用一些業余活動來打發時間。
道德價值觀：在印度，一些人已經充滿了誠實和有效工作的道德價值觀。他們只是想證明自己的價值，為自己樹立一個形象。

Appreciation: People work to the best of their abilities and even more if they feel appreciated at the work.
Care: If u worry about your employee, support them, give them a medical insurance, bonuses etc they tend to care about the employer as well and work more efficiently. Ask them about their personal stuff, and they will never leave you.

贊賞：人們盡自己最大的能力來工作，如果他們在工作中能被贊賞，他們甚至會做得更好。
關心：如果你關心你的員工，支持他們，給他們醫療保險，獎金等，他們往往也會關心老板，讓工作更有效率。詢問他們的私事，他們會永遠和你在一起。

Santosh Kumar , studied at Birla Institute of Technology, Mesra
You are comparing apples to oranges. US and Japan are mature economies. I have no direct experience with Chinese, but having seen them achieve, what they yave, I would say they are probably way ahead.
What are the factors underpinning low standards of work ethic?
Unorganised labour: most labour is unorganised-- not affiliated to a large corporation or organisation. When you hire from a reputed organisation, typically you can expect better work ethic.
Informal contracts: when you enter into an informal contract, you can expect the unexpected. Even formal contracts are difficult to enforce.
Vast variety and numbers: India is huge. Difficult to generalize. I have seen dedicated people among the most poor and underprivileged.
So think it over before you hire. Consult people. Have tight monitoring and oversight. I guarantee it will work.

【回答】畢業于梅斯拉理工學院
你在拿蘋果和桔子作比較。美國和日本是成熟的經濟體。雖然我對中國沒有直接的經驗，但看到他們所取得的成就，我想說他們可能遙遙領先于印度。
導致職業道德標準低下的因素是什么？
無組織的勞動力：大多數勞動力是無組織的，不隸屬于大型企業或組織。當你從一個有聲望的組織招人時，通常你聘用的人會有更好的職業道德。
非正式合同：當你簽訂非正式合同時，你就應該明白會有很多意料之外的事情。即使是正式的合同也很難執行。
種群數量繁多：印度是一個巨大的國家。很難一概而論。我在最貧窮和最弱勢的群體中看到過有獻身精神的人。
所以，在你雇傭員工之前仔細考慮一下，咨詢他人。有嚴格的監控和監督。我保證會管用的。

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